A few weeks ago I asked one bike shop to replace the bottom bracket, chainset, cassette and chain on my now aging bike. He took it off me, gave me the quote and I left the bike with him. A few days later I ring the guy up and ask him the situation 'I can't do it' he says 'the bracket's seized in'. So I walk up, pick my bike up and roll home disappointed.
I don't give up easily and decided to try another bike shop near me; I get to the shop, explain the situation and he relunctantly takes the job on, face like a bloody fiddle! This was 2 weeks ago and I have yet to hear back. I've been in twice, still not done; claims to have a backlog but does seem to spend a lot of his time sat in front of a computer - sure the shop's website looks great but he's not taking notice of local interests.
I've done a lot of retail, I actually enjoy serving people and I have a small ethos; every customer no matter if they're spending or not deserves the same attention as the customer paying £2000 on something. if I go into a shop and pay out 20p on something I expect to be treated well, a nod, a smile, a thank you. Thing is if I don't get that I go elsewhere when I want to pay out some decent amount of money. I am more than understanding when it comes to feeling depressed at work - been there done that - but for crying out loud customers are there for a reason, smile!
Tuesday, 23 March 2010
Saturday, 13 March 2010
Simple Shortbread Cookies
Labels: baking, biscuits, cookies
I see too much of the online recipes that are full of pointless bull you just don't need so I'm going to start adding my simple, cheap recipes that anyone can do. The first one is a very basic cookie recipe that your kids will love.
What do you need?
Mixing Bowl - quite a large one but I used an old pyrex dish for a while. You can also get very cheap plastic bowls from discount stores.
Wooden Spoon - Nah, you're using your hands! It gets messy, perfect for the kids to join in with.
Some extra bowls - just makes it easier to move things around.
Kitchen scales - you need to weigh things.
Small cup - this is used for cutting our your biscuit shapes (use bakery cutters if you want or whatever shape you like)
Non-Stick Oven tray - I use round cake trays, does the same job.
Rolling Pin -
Ingredients
325g Plain Flour
200g Butter (I use low fat margerine)
125g Golden Caster Sugar
2 Tea Spoons (tsp) of Vanilla Essence
2 Egg Yolks - if you're not sure how to get egg yolks check out Youtube, it's a simple but messy procedure!)
Put the flour and butter into the bowl, mix it with your hands until you get a crumbly mix. Add the egg yolks, caster sugar and the vanilla essence. Now it gets really messy; some suggest using a mixer if you have one, great, if not get your hands in there. This mix will stick to your hands like mad; a light dusting of flour on your hands will solve the sticking though.
Once you have a dough you can start breaking large lumps off and rolling them out. Flour the surface you're rolling out on, also add some flour to the top and bottom of the dough ball. Start rolling until you get a flap pancake around half a centimetre thick; thn using your small cup start cutting out the shapes; place each shape onto your baking tray.
Preheat the oven to Gas Mark 4 (180 deg/350 Fah). Place all your cookies/biscuits into the over on the top shelf. Leave them for around 15 minutes, but keep checking on them. Once thy start looking light brown on the top get them out and control the urge to nibble on them (very hard I know!).
Optional Extras:
I like to add strawberry jam to the top of each biscuit and then add coloured sprinkles. You could also melt some chocolate and either dip the cookies in or coat them with the chocolate. These biscuits go well with pretty much anything and are simple to make.
As always make sure you wash your hands before you start.
What do you need?
Mixing Bowl - quite a large one but I used an old pyrex dish for a while. You can also get very cheap plastic bowls from discount stores.
Wooden Spoon - Nah, you're using your hands! It gets messy, perfect for the kids to join in with.
Some extra bowls - just makes it easier to move things around.
Kitchen scales - you need to weigh things.
Small cup - this is used for cutting our your biscuit shapes (use bakery cutters if you want or whatever shape you like)
Non-Stick Oven tray - I use round cake trays, does the same job.
Rolling Pin -
Ingredients
325g Plain Flour
200g Butter (I use low fat margerine)
125g Golden Caster Sugar
2 Tea Spoons (tsp) of Vanilla Essence
2 Egg Yolks - if you're not sure how to get egg yolks check out Youtube, it's a simple but messy procedure!)
Put the flour and butter into the bowl, mix it with your hands until you get a crumbly mix. Add the egg yolks, caster sugar and the vanilla essence. Now it gets really messy; some suggest using a mixer if you have one, great, if not get your hands in there. This mix will stick to your hands like mad; a light dusting of flour on your hands will solve the sticking though.
Once you have a dough you can start breaking large lumps off and rolling them out. Flour the surface you're rolling out on, also add some flour to the top and bottom of the dough ball. Start rolling until you get a flap pancake around half a centimetre thick; thn using your small cup start cutting out the shapes; place each shape onto your baking tray.
Preheat the oven to Gas Mark 4 (180 deg/350 Fah). Place all your cookies/biscuits into the over on the top shelf. Leave them for around 15 minutes, but keep checking on them. Once thy start looking light brown on the top get them out and control the urge to nibble on them (very hard I know!).
Optional Extras:
I like to add strawberry jam to the top of each biscuit and then add coloured sprinkles. You could also melt some chocolate and either dip the cookies in or coat them with the chocolate. These biscuits go well with pretty much anything and are simple to make.
As always make sure you wash your hands before you start.
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